Cross-Functional Collaboration | Customer and Stakeholder Experience | Employee Experience | Experience Debt | Organizational Alignment
Experience Debt: The Hidden Killer of Growth
Article 3 of 4: SBX Journal Series: Rethinking Growth, Experience and Impact. Growth rarely collapses in a dramatic, headline-ready moment. More often, it erodes quietly through small cracks, slow drifts, and the accumulation of decisions made with good intentions but limited context. Over time, this creates something leaders rarely name but almost always feel: Experience Debt. If…